How to contact tech support?

[bankai8299]

How do i contact tech support i've been having issues with 3-8 and i've taken out all 15 and i'm having issues

 

[protectoroflight]

How do i contact tech support i've been having issues with 3-8 and i've taken out all 15 and i'm having issues

you need to make an inquiry, but it's so complicated and only in Japanese language.
I know this since I have contact them couple of times
https://support.jp.square-enix.com/contact.php?id=5782&la=0
[お問い合わせ項目1] is [ゲーム/コンテンツ内容(Game/Contents)]
[お問い合わせ項目2] is [不具合報告(Bug reports)]
[お問い合わせ内容] is a subject of inquiry.
Click [次へ進む(Next)]
Click [メールサポートはこちらから(E-mail support is here)]
Fill in five columns.
[連絡用メールアドレス(E-mail address)]
[連絡用メールアドレス(E-mail address Confirmation)]
[SQUARE ENIX BRIDGE USER ID] : not a nickname
[プラットフォーム(Platform)] : "yahoo!" or "hangame"
[お問い合わせの詳細(details of the inquiry)]

It's easier to wait for this bug to be fixed.
(yes I know it's hard to wait since I'm also waiting till they fix the glitch I'm dealing with
story 5-1.)

 

[bankai8299]

i saw the thread but yours is a epic glitch mine isn't .-.

 

[bankai8299]

anyway thanks i can do it all in japanese with google translate

 

[bankai8299]

or not doesn't met me copy and paste options :'(

 

[bankai8299]

This can be closed my glitch has fixed itself