The thing is, I can't help but feel bad for the presenter, Wyatt Cheng, who kind of stumbled through the presentation after the poor reception. He was one of the main senior devs who helped to make the Reaper of Souls expansion, which is what made Diablo 3 playable beyond the main campaign and got rid of the plague that was the Auction House feature. The guy knows Diablo, and he knows the Diablo community, so I can only imagine the hell he had to suffer through per the mandate of his corporate overlords.
Watching Wyatt Cheng having to sell Diablo: Immortal after making Reaper of Souls is like watching an episode of Ramsay's Kitchen Nightmares where Ramsay has effectively spent the entire episode salvaging this restaurant into something marvelous, only to then be told towards the end of the episode that he has to sell the hot new menu item of Hot Dog Rollers, acquired from the 7/11 across the street.